Accessibility Statement

We are committed to making this parking fine payment portal accessible to all users, including those with disabilities.

Our Commitment

We strive to ensure that our parking fine payment portal meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We believe that every user should be able to access and use our services regardless of ability or technology.

Accessibility Features

This portal includes the following accessibility features: semantic HTML structure for screen reader compatibility, keyboard navigation support for all interactive elements, sufficient colour contrast ratios for text and background elements, resizable text without loss of content or functionality, clear and consistent navigation throughout all pages, form labels and error messages that are programmatically associated with their respective inputs, and alternative text for all non-decorative images.

Assistive Technologies

This portal has been designed to be compatible with common assistive technologies including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnification software, speech recognition software, and keyboard-only navigation. We test regularly with these technologies to ensure ongoing compatibility.

Known Limitations

While we work to ensure comprehensive accessibility, some older PDF documents linked from this portal may not be fully accessible. We are actively working to remediate these documents. If you encounter any content that is not accessible, please contact us and we will provide the information in an alternative format.

Standards Compliance

This portal is designed to comply with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and the Equality Act 2010. We conduct regular accessibility audits and address any issues identified as part of our continuous improvement programme.

Accessibility Feedback

We welcome your feedback on the accessibility of this portal. If you encounter any barriers or have suggestions for improvement, please contact our accessibility team at accessibility@parkingfines.example.co.uk or call us on +44 20 7946 0958. We aim to respond to accessibility feedback within 5 working days.

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